Sensor Resolution vs. Display Resolution
The number people quote, 256, 384, 640, is the sensor resolution, the count of heat-sensing pixels. There is a second number that gets ignored: the display resolution of the screen you look through. If the display is lower than the sensor, you are throwing away detail the sensor captured, so a good scope pairs a strong sensor with an equal or higher-resolution display.
Pixel Pitch: Why Smaller Is Not Always Better
Two sensors with the same resolution can perform differently because of pixel pitch, the size of each pixel, usually 12 or 17 microns. A smaller 12-micron pitch packs more pixels for finer detail on small, distant targets. A larger 17-micron pitch collects more heat per pixel, which can mean a cleaner image in fog, rain, or low-contrast conditions. More pixels is not automatically better; pitch, NETD, and lens quality all play in.
What Digital Zoom Really Does
Base (optical) magnification uses the full native sensor. Digital zoom just crops and enlarges those pixels, adding no new detail. Push a big digital zoom on a small sensor and the image turns to mush. That is why starting with more resolution matters far more than a large zoom number on the box, and why real detection and identification range come down to the sensor, not the zoom.